Ashutosh Ramashankar Shrivastava
Online Marketing
June 2024
Effective leadership in BPOs requires competence in decision-making, emotional intelligence, communication, building teams, and adaptability. Effective leaders prioritize customer satisfaction, manage performance, and uphold a strategic goal. Resilience and maintaining integrity are also essential for leading teams through difficulties and achieving corporate goals in a fast-paced setting.
480- 483
© Airo Journals 2021
